Terms & Conditions
Victoria is happy to discuss any of the following conditions with you.
TERMS & CONDITIONS OF SERVICE:
PLEASE READ TERMS AND CONDITIONS OF SERVICE CAREFULLY.
1. AGREEMENT
Payment of the booking fee is acknowledgement & acceptance of these terms by the client.
2. BOOKINGS & CONFIRMATION
Bookings are taken on a first come, first serve basis. We cannot hold your booking open without confirmation and payment of the booking deposit, non-payment may result in losing the date to another party.
2.1 For weddings and school balls & all other special events a booking deposit is required to hold your booking and is deducted from the total. The balance is payable by bank transfer two weeks before the event date.
2.2 For commercial bookings, (i.e. corporate makeovers) email confirmation is acceptable and full payment required within 7 days.
3. PAYMENT TERMS
3.1 For non-commercial bookings i.e. weddings, a non-refundable booking fee is to be paid to secure your date. The balance of payment must be paid two weeks prior to your wedding.
3.2 Fees quoted do not include unknown additional costs or any other unique or special requirements that are not made known to us at the time of the original quote -i.e. parking expenses, false eyelashes etc.
3.3 Payments can be made by bank deposit. Credit card facilities are not available – however you can pay with your credit card using your online banking. You may pay off your balance on a monthly basis if you prefer.
3.4 Prices quoted are valid for 14 days from the quotation date and are subject to changeafter this time has elapsed.
4. CANCELLATION POLICY
4.1 The booking deposit is non-refundable & non-transferable for any reason if a booking is cancelled.
Weddings: If you cancel your booking because you, or a member of your party has COVID-19, you will not be eligible for a refund of your deposit.
4.2 In the unlikely event that we cancel your booking for unforeseen or unavoidable reasons, all monies paid (other than the trial fee) shall be refunded to you.
5. CHANGES TO NUMBER OF FACES
5.1 If there is a reduction of people requiring our services 4 weeks or less before your event, you will still be charged for those people. It is best to find replacements.
6. GENERAL DISCLOSURES, HEALTH CONDITIONS *Please see further guidelines at foot of page
6.1 You acknowledge that services provided involve the application of skin products directly to the relevant parts of the face & body. Therefore you are obliged to disclose any medical or other conditions known to you which a reasonable person would disclose, including but not limited to Viruses such as COVID19, SARS, Herpes, Hepatitis & other such viruses/conditions/diseases.
In doing so, you agree that we are not liable for & will indemnify us from any & all claims, liabilities, costs, loss, & causes of action relating to personal injury or death arising directly or indirectly as a result of your failure to disclose pertinent information relating to medical or other conditions.
6.1 Victoria Edwards reserves the right to refuse to work with someone who presents with a contageous disease or virus (Covid, SARS.etc) or transmitable infection or condition such as those named above.
6.2 Victoria Edwards can refuse to use your own makeup products or tools.
7. SURCHARGES
A surcharge of $50 applies for early starts of 7am or before
8. SUPPLIER RECOMMENDATIONS
Referrals are based entirely on experience, attitude, talent & skills of suppliers we recommend. Services of 3rd party suppliers are entirely their responsibility & we accept no liability.
9. UNABLE TO ATTEND
If we are unable to service your booking, all attempts will be made to send an alternative makep artist / hairstylist to you, who will be fully briefed on your look & the products required. If we are unable to find an artist to fulfil your booking, 100% of services paid will be refunded, (not including your trial fee).
10. PHOTOGRAPHS/ IMAGES
10.1 All photographs taken by us are the property of Victoria Edwards of Moving Makeup & may be used for marketing purposes on social media or in print.
Any objections to this must be made known to Victoria. We always seek your permission for use of images for clients who are under 18.
10.2 In the event you have hired a professional photographer, you kindly agree to credit Victoria where appropriate. She will credit any photographer’s work where known.
11. TERMS & CONDITIONS UPDATES
The above mentioned terms and conditions may change at any time. You may request the most up-to-date version of terms and conditions from Victoria or refer to this page.
12. PRICE LIST
The pricelist may change without prior notice.
13. PRIVACY & CONFIDENTIALITY
Your personal details remain confidential and will not be disclosed to a third-party, before, during or after your special event.
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